Shipping Policy

Welcome to Roly New Zealand. Our Terms and Conditions serve as our contract with you, outlining our commitment as your service provider and your responsibilities as a customer. By signing up for an account or making a purchase on our website, you agree to these terms. For a comprehensive understanding of our mutual obligations, please download and review our full Terms and Conditions here

At Roly New Zealand, we offer free shipping on all orders over $85. Upon delivery of goods, please ensure that you check the items against the packing slip within 2 business days of receipt. For further details on our shipping practices and policies, please download our full Shipping Policy here

If you are not satisfied with your purchase, you are welcome to return the items for an exchange or credit. All returns must be made within 30 days of the invoice date and must include a completed returns form. Returns without this form will be sent back at the customer's expense. For full details on our return process, please download our complete Return Policy here